The platform
One platform to run the entire estate.
We don’t resell off-the-shelf tools. The Steward engine is built specifically for estates, country houses and independent hotels — every feature earns its place by turning enquiries into revenue, and they all share one source of truth.
Capabilities
Ten systems, one engine.
Click into any capability for the full breakdown. Everything below is included in every plan.
Direct booking engine
Real-time, room-level availability with exclusive-hire logic built in. Guests book the whole estate or a single room without ever leaving your brand.
Learn moreQuote & package builder
Build tailored quotes for weddings, group stays and corporate events in minutes — rooms, food, experiences and add-ons, priced and sent.
Learn moreCRM & lead pipeline
Every enquiry tracked from first touch to deposit on a visual pipeline, with AI lead scoring and reply-time alerts so no lead ever goes cold.
Learn morePayments & milestone billing
Deposits, staged balances and split-the-bill across a whole group — collected automatically, with failed-charge alerting.
Learn moreChannel & OTA sync
Stay on Booking.com without being owned by it. Two-way sync keeps the calendar honest across every channel — no double-bookings, ever.
Learn moreMessaging & sequences
AI-drafted email and SMS follow-up that nurtures enquiries, confirms bookings and prompts reviews — the right message at the right moment, hands-off.
Learn moreGuest & event hub
Every booking becomes a shareable guest hub — itinerary, experiences, dietary choices and plans the whole party can see and add to.
Learn moreReviews & reputation
Star-gated review flows that route happy guests to Google and catch problems privately before they're ever published.
Learn moreAnalytics & reporting
One dashboard for occupancy, revenue, lead conversion and channel mix — plus a forward cash-flow forecast, so you always know what to do next.
Learn moreAlmanac — dynamic pricing
Demand-aware, seasonal pricing that reads occupancy, local events and lead time to capture every euro your calendar is worth — automatically.
Learn moreAnd the details
Plus dozens more, built in.
The big pillars are only the start. The platform is packed with the smaller tools that quietly do the heavy lifting.
Split-the-bill
Each guest pays their own share of a group booking
Wedding planner workspace
Couples plan online with templates & tools
RSVP collection
Guest lists and headcounts gathered automatically
Shareable guest plans
Provisional itineraries the whole party can see
On-page configurators
Instant party & event quote builders on landing pages
Hot-tub & slot booking
Time-slot scheduling for shared amenities
Day sheet
Daily arrivals, departures & ops view for the team
Room-level calendar
Rooms × dates grid with exclusive-hire blocking
Milestone billing
Staged deposit / balance schedules, charged on time
Failed-charge alerts
Flags a card that didn't go through, instantly
Post-booking upsells
Guests add experiences & extras after they book
Quote view tracking
See when a quote is opened and how often
Email open & click tracking
Know what lands and what gets ignored
Automated nurture sequences
Timed follow-ups that warm cold enquiries
SMS messaging
Reach guests where they actually reply
Reply-time SLAs
Alerts the moment an enquiry waits too long
Loss-reason analytics
Learn exactly why deals slip away
Occupancy reporting
Booked-nights and revenue by month
Cash-flow forecast
Upcoming milestone revenue, projected forward
Duplicate-lead detection
Keeps the pipeline clean automatically
AI reply guidance
Suggested responses drafted for the team
Two-way OTA sync
Guesty & Beds24 messages & blocks kept in step
Supplier & task management
Vendors, to-dos and prep tracked in one place
Branded document library
Brochures, menus & price sheets, on-brand PDFs
Ready when you are
One login. Your whole operation.
Bookings, CRM, quotes, payments, marketing, pricing and guest experience — no patchwork of disconnected tools, no data left on someone else's platform.