Reviews & feedback

Happy guests go public. Problems come to you first.

After every stay a review request goes out. Four and five stars are routed to Google and the platforms. Anything less comes to you privately. Wedding viewings get their own feedback survey.

Sales · live in Steward

Ballinderry sits at 4.97 on Google across more than a thousand reviews.

Star-gated review flows and viewing feedback.

After the staySent 2 days after checkout
4 or 5 stars
Routed to Google. 1,000+ reviews, 4.97 average.
3 stars or fewer
Opens a private form. The owner reads it first.

What it does

Three things, done properly.

01

Automatic requests

Timed after checkout, in your voice, with a link that already knows who the guest was.

02

Star gate

High ratings are pointed at the public platform you choose. Low ratings open a private form the owner sees.

03

Viewing feedback

Couples who toured the house get a short survey. You learn what they loved and what stopped them.

Why it matters

Ratings compound. A venue at 4.97 across a thousand reviews is chosen before anyone reads the description.

Ballinderry sits at 4.97 on Google across more than a thousand reviews.

Works with Messaging Studio

The right message, at the right moment, without anyone sending it.

Flows that nurture an enquiry, chase a quote, confirm a booking, collect the balance, prepare the guests and ask for the review. Email and SMS, drawn on a canvas with branches and goals, in your voice.

More about Messaging Studio
Flow · Quote follow-up Live · 34 in flow
EMAILYour quote is readyopens 71%WAITWait 2 daysIF / THENQuote opened?yes / noYesNoGOALDeposit paidgoal · 65% reach itSMSDates still yours?38% reply

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